Appliance Experts 365 — Appliance Repair
Services
Refrigeration Repair Washer Repair Dryer Repair Dishwasher Repair Oven & Range Repair Refrigerant & Freon Leak Repair
Service Areas Pricing Reviews FAQ Contact
Call +1 (206) 427‑7323 Request Online Quote

Legal

Privacy Policy

Effective Date: July 22, 2026 (Updated August 2026)

This Privacy Policy describes how Appliance Experts 365 ("Company," "we," "us," or "our"), a registered trade name and DBA of Appliance Repair Pros LLC (formerly operating online at appliancesrepairpros.com), collects, uses, protects, and handles your personal information when you visit our website at applianceexperts365.com (the "Site") or use our in-home appliance repair services.

1. Information We Collect

When you use our website or contact us for repair services, we may collect the following types of information:

  • Contact Information: Name, phone number, email address, physical address, and city/ZIP code that you provide through our contact form, by telephone, or via email.
  • Service Information: Appliance type, brand, model number, description of the problem, and any error codes you report.
  • Automatically Collected Information: Our hosting provider (Cloudflare) collects standard server logs including IP address, browser type, referring pages, and timestamps. We use Cloudflare Web Analytics, a cookieless analytics service, and Google Analytics 4 to understand aggregate traffic to our site -- which pages are visited, how visitors arrived, and general device and location information (city level, derived from a truncated IP address). See section 7 for the cookies Google Analytics uses and how to opt out.

2. How We Use Your Information

We use the information we collect for legitimate business purposes:

  • To respond to your service requests and schedule diagnostic and repair appointments.
  • To communicate with you about your repair, including appointment confirmations, technician arrival windows, diagnostic findings, written estimates, and service follow-up.
  • To send you transactional confirmation emails and service receipts.
  • To maintain warranty records and service history.
  • To improve our website and services based on aggregate, anonymized traffic patterns.

3. Mobile Communications & SMS Privacy (TCPA & 10DLC Compliance)

When you provide your phone number on our Site or over the phone, you consent to receive customer service communications, phone calls, and SMS text messages from Appliance Experts 365 (a DBA of Appliance Repair Pros LLC) regarding your repair service request.

Strict Mobile Data Protection: No mobile information or phone numbers will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with, rented to, or sold to any third parties under any circumstances.

Opt-Out & Help: Consent to receive SMS messages is not a condition of purchase. Message and data rates may apply. Message frequency varies based on your service schedule. You may reply STOP at any time to unsubscribe from text messages or reply HELP for assistance.

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

  • Service Providers: We use Cloudflare to host our website, process form submissions, send email, and provide anti-spam protection and analytics. Cloudflare's privacy policy is available at cloudflare.com/privacypolicy.
  • Google Analytics: Aggregate website usage data is processed by Google as described in Google's Privacy Policy. We do not send your name, email address, phone number, or the contents of your service request to Google Analytics.
  • Legal Compliance: We may disclose information if required to do so by law or in response to valid legal requests by public authorities.

5. Data Storage and Security

Our website is hosted on Cloudflare's global network. Contact form submissions are transmitted via secure HTTPS encryption and processed through Cloudflare Workers. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

We use Cloudflare Turnstile to protect our contact form from spam and automated abuse. Turnstile operates without using tracking cookies.

6. Google Reviews

The reviews shown on this site are retrieved directly from our public Google Business Profile at the time each page loads and are not stored by us beyond normal caching for performance. Reviewer names and profile photos are supplied by Google as part of that public listing; see Google's Privacy Policy for how Google handles that data.

7. Cookies and Tracking

Three third-party scripts are loaded on this site: the Cloudflare Turnstile widget (spam protection only), the Cloudflare Web Analytics beacon (cookieless aggregate traffic analytics), and Google Analytics 4. None of them is used to serve advertising or to track you across other websites.

Google Analytics sets first-party cookies (_ga and _ga_<id>, which expire after two years) to tell repeat visits apart from new ones and to measure which pages and search terms bring people to us. Google Signals and advertising features are not enabled. You can opt out for every site you visit by installing the Google Analytics Opt-out Browser Add-on, or by blocking cookies for this site in your browser settings -- the site works normally either way.

8. Data Retention

Contact form submissions are retained in email form for as long as necessary to fulfill the purposes described in this policy, including for warranty and service-record purposes. Server logs retained by Cloudflare are governed by Cloudflare's data retention policies.

9. Your Rights

You have the right to request access to, correction of, or deletion of your personal information that we hold. To exercise these rights, please contact us at service@applianceexperts365.com or call +1 (206) 427-7323.

10. Third-Party Links

Our website may contain links to external sites (such as Wikipedia, Wikidata, Google, and manufacturer websites). We are not responsible for the privacy practices of these third-party sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

12. Business & Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:
Legal Business Name: Appliance Repair Pros LLC
Trade Name (DBA): Appliance Experts 365
Former Domain: appliancesrepairpros.com
Address: 4110 45th Ave NE, Tacoma, WA 98422
Email: service@applianceexperts365.com
Phone: +1 (206) 427-7323
Working Hours: Mon–Sun 8:00 AM – 8:00 PM